Terms and Conditions

LUXURY AT 1.co.uk is the trading name of Luxury at 1 Ltd which is a company registered in England and Wales. Our registered office is 27, Mesnes Street, Wigan, Lancashire, WN1 1QP. Our company registration number is 7253767. Our telephone number is + 44 (0)1942 821869. This is not a premium rate line.

We may change these terms and conditions at any time by updating this page. *

Please read our Terms and Conditions, Refunds, Returns and Cancellation sections of our website as when you place an order you are deemed to be accepting these at this point in the ordering process and confirm you have read and understood them.

Privacy Policy

The policy: This privacy policy is for this website; (luxury at 1.co.uk) and is served by Luxury at 1 Ltd. of 27 Mesnes St. Wigan, Lancs. WN1 1QP, and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

The DPA & GDPR May 2018

We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into affect from May 2018. We will update this policy accordingly after the completion of the UK's exit from the European Union.


You do not have to register with Luxury at 1.com to view this site, however to enable you to use some of the services or features on this site you will need to register. When you register you are required to provide information about yourself that is true, correct and current. Should any of your registration information change, please notify us immediately.


We try to ensure where ever possible that the product photos are an accurate representation of the merchandise. However due to the technical limitations of computer displays and software this is not always possible. Were we also hold stock more than 1 of a particular item, goods maybe subject to colour or shading variations. We will therefore endeavor to describe the goods to the best of our ability, to allow you to make an informed choice.

Items placed in your shopping basket are NOT reserved for you and may be purchased by other buyers at any point up to proceeding through to checkout and making payment via an authorised card or paypal.

Eligibility to Purchase

Orders will only be accepted on this website from persons over the age of 18 years. Customers wishing to purchase from this site will be required to provide personal details. You must provide your real name, phone number, email address and other information as indicated. In addition, when purchasing you will be required to provide payment details that are both valid and correct. You must also confirm you are the person referred to in the billing information provided. All purchases must be made with a valid credit card issued by a bank that is acceptable to Luxury at 1 Ltd and who have authorised us to process the charge for the price of the merchandise for which you have purchased.


All orders are subject to acceptance and availability. Merchandise placed in your basket is not reserved and may be purchased by other customers until final payment has been authorised. Once you are happy with the goods you have placed in your basket you may proceed to check out where you will be asked for details to complete the transaction. You will then receive an email order acknowledgement with confirmation of the goods you have ordered. Our acceptance of an order only takes place when we dispatch the order. Please note we do not send out any invoices with orders but should you wish to receive one please let us know and this will be sent with your parcel.

Please note we do not sell our products to businesses or for retail or resale purposes, and any unusually large orders which appear to be of a commercial nature, may be rejected by Luxury at 1 Ltd. Or we reserve the right to charge you for an additional amount for excess posting. If this is the case we will contact you to advise you what this charge will be and give you the option to pay this or we will cancel your order and refund your payment. 

General Information

If considered necessary, we reserve the right to refuse you access to the website. We reserve the right to change or withdraw any part of our website.

Goods and services sold by us may be subject to copyright, trade mark or other intellectual property rights in favour of third parties. We acknowledge those rights. All rights in the designs, photographs and information on our website are owned by us. They are protected, as appropriate, by copyright, trademarks and other intellectual property rights. You may only view, reproduce or print the materials on this website once for the purpose of ordering goods from us. You will be responsible if you breach these terms of use and will reimburse us for any loss caused to us as a result of your misuse.

If any of these Terms and Conditions is unenforceable, it shall not affect the enforceability of the rest of these Terms and Conditions. Your statutory rights as a consumer remain unaffected.

These terms are governed by the laws of England and Wales. Any disputes arising will be dealt with by the courts of England and Wales only.

Intellectual Property Rights

Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including images and other code contained in this Site. All such Contents including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only if authorized to do so by LUXURY AT 1 LTD and/or its third party licensors. Any reproduction or redistribution is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. You are permitted to make one copy for the purposes of viewing our content for personal use only.


This website and its contents are provided to you on an “as is” and “as available” basis. We do not make and expressly disclaim to the fullest extent permitted by law any and all representations or warranties of any kind with respect to this website and its contents including without limitation its completeness, accuracy, fitness or suitability for any purpose or freedom from viruses.

We, our directors, employees and other agents shall not be liable for damages of any kind including without limitation, direct, indirect, special or consequential damages, loss of income or profits, loss of or corruption of data, loss of or damage to property or claims of third parties, arising out of or in connection with your use of this website.

We are not responsible for any losses resulting from your use or the inability to use our website, your failure to read or understand our products and or discriptions or resulting from unauthorised access to, or alteration of your transmissions or data or in circumstances which are beyond our control, nor that use of our website will be completely error free or uninterrupted.

We will not be responsible to you if we are unable to provide our Internet services for reasons beyond our control.

Complaints / Feedback / Recommendations

Please feel free to give us any feedback, recommendations or comments about our service and website. We take this very seriously and aim to deal with any problems, complaints or difficulties in a timely, fair and effective manner.

You may also post feedback about our products on the review section of our website, however please do not use abusive or foul language. We reserve the right to leave unpublished feedback which we deem to be unfair and or damaging to our business. Our decision is final.